Company History

Kooper & Levi Strata Management was established in September 2005 by Philip Kooper. Philip started the business after working in a larger Strata business and had come to the realisation that the Strata industry had reached a point where there was growing dissatisfaction amongst owners corporations as a result of poor customer care.
Philip saw this as an opportunity to open a new office as an alternative for clients seeking better and more personalised service. Since that time, Kooper & Levi has grown to manage over 250 properties ranging from 2 – 300 lots all across Sydney.

In 2018 Philip sold the business and continues as a consultant. Nicholas Johnson was appointed General Manager and Licensee in Charge and now oversees the operation. Nicholas has 13 years’ experience in the strata industry leveraging off completion of a Bachelor of Law. In 2012 Nicholas was awarded the SCA (NSW) Young Strata Manager of the Year. He formally ran a large strata office in central Sydney but was disenfranchised by model of large top tier strata firms and their lack of focus on the customer and overloading strata managers with too many buildings to manage. Nicholas has strong focus on family values and educating his staff and the customer.

THE K&L VISION & VALUES

Our vision is to become the strata industry’s most desirable workplace through systems and people.

Our Values:

Family: allow ourselves to challenge and disagree with one another respectfully.
Integrity: do what we say.
Supportive: assist each other through all challenges both personally and professionally.
Humility: leave our title at the door.
Caring: show genuine interest in one another and our clients.
Accountability: don’t hide from challenges.

Our Client Service Charter

Acknowledging that the strata industry is in fact a people industry, Kooper & Levi has established a high level reputation in its response to telephone calls and written communication.

Below are the timeframes you can expect to hear from us when making contact with the team

• Telephone calls – responded to within 24 hours
• Email and other written correspondence – responded to within 48 hours
• Minutes of meetings – issued within the legislative timeframes (7 days)
• Agendas of meetings – issued within the legislative timeframes